1. Iron Minds Academy
  2. Privacy Policy

Privacy Policy

Last updated: 28 September 2026

Draft for review before launch: the legal controller’s registered details, service providers, international transfers and operational retention arrangements need to be confirmed.

1. Who this policy is about

This policy describes how Iron Minds Academy handles information collected through its website and general enquiries. The operator of Iron Minds Academy is responsible for deciding how that information is used. Contact Roy at roy@ironmindsacademy.co.uk with questions or requests about your information.

This policy covers website enquiries. If you later take part in an activity or enter into an agreement, additional information about the records needed for that activity will be provided separately.

2. Information collected

  • Your name and email address, your reason for contacting us, and any phone number or message you choose to provide.
  • A record of the permission you give on the contact form and subsequent correspondence.
  • Technical details associated with a submission, such as the IP address, browser information, originating page, submission time and delivery or spam status.
  • Technical information needed to deliver website pages and investigate errors or misuse.

You choose whether to make an enquiry. Name, email and a reason are needed for the online form; phone and further information are optional. Without appropriate contact details we may not be able to respond.

3. Why information is used

We use enquiry details to understand your request, respond to you and discuss any next steps. We also use relevant technical records to maintain the website, investigate problems and reduce misuse.

The contact form requests your consent to use the information you provide to respond. You can withdraw that consent by emailing Roy; withdrawal does not make earlier lawful use unlawful. If you ask us to take steps towards a contract with you, those necessary steps may be based on that request. Routine business correspondence and website security may rely on legitimate interests in responding to enquiries and keeping the service working, where your rights do not override those interests. Records required by law are handled on the basis of that legal obligation.

Submitting an enquiry does not subscribe you to marketing. This website does not make decisions about you with legal or similarly significant effects solely through automated processing.

4. How enquiries are stored and shared

Form enquiries are sent by email and are also saved in the website’s enquiry system. Contact details and submission metadata can be kept with the message, including records of messages identified as spam. Copies may also remain in email systems and backups.

Information may be accessed by the people who deal with enquiries and by providers supporting website hosting, maintenance, email and backups where necessary for their work. Information may also be disclosed where legally required or necessary to establish, exercise or defend legal claims. We do not sell enquiry details.

Some website assets are delivered by external content delivery services. Loading these assets makes a connection from your browser to the provider, which can receive your IP address and technical request information.

5. Where information is processed

The location of processing depends on the hosting, email and other providers used. Before launch, the provider locations and any access from outside the UK must be confirmed, and this section completed with the applicable transfer arrangements. Contact us if you would like information about the providers handling an enquiry.

6. How long information is kept

Information should be kept only for as long as it is needed for its purpose. When deciding the period, we consider whether an enquiry is still active, whether it leads to an ongoing relationship, and whether a record is needed for a legal obligation or a potential dispute. Unnecessary information should be deleted or anonymised, with backup copies removed through the applicable backup cycle.

The operational retention and deletion schedule must be confirmed before launch. No fixed deletion period is promised by this draft policy.

7. Cookies and similar technologies

Website software can use cookies or browser storage for essential functionality, security and administration. You can manage cookies through your browser, although blocking them may affect functionality.

The live website’s cookie and tracking configuration must be checked before launch. Any non-essential technology requiring consent must be controlled by an appropriate consent choice and explained when it is introduced. This draft does not claim that optional analytics or advertising cookies are in use.

8. Young people and sensitive information

Please keep general enquiries brief. Do not use the form to send a young person’s full name, health information, criminal history or other sensitive personal details. If further information is needed to discuss an activity, suitable arrangements should be agreed separately.

If you are a young person and are unsure what to include, ask a parent, carer or trusted adult to help. You can contact us to ask for this policy to be explained in simpler terms.

9. Your rights

Depending on the circumstances and the lawful basis used, you can ask to access or correct your information, request its deletion, restrict its use or receive a portable copy. Some rights have conditions or exceptions. We may need to confirm your identity before acting on a request.

Your right to object: you can object to processing based on legitimate interests. Explain your situation by emailing Roy so the request can be considered.

Where consent is the basis for processing, you can withdraw it at any time. To exercise a right or raise a concern, email roy@ironmindsacademy.co.uk.

10. Concerns and complaints

Please contact us if you are unhappy with how your information has been handled. You also have the right to complain to the UK Information Commissioner’s Office. Visit the ICO complaints page for details.

11. Changes

This policy may be updated when the website or the way information is used changes. The date at the top will be revised. Material changes will be brought to your attention where appropriate.